Privacy policy

This Privacy Policy describes how Blue Water Songs (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bluewatersongs.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, or for operational, legal, or regulatory reasons. When we do, we will post the updated version on the Site and revise the “Last updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources. The information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use your information to:

  • Communicate with you
  • Provide and improve our Services
  • Comply with legal obligations
  • Enforce our terms
  • Protect our rights and the rights of our users

What Personal Information We Collect

Information You Provide Directly

This may include:

  • Contact details: name, address, phone number, email
  • Order details: billing and shipping address, payment confirmation
  • Account information: username, password, security details
  • Shopping activity: items viewed, added to cart or wishlist
  • Customer support messages: information you choose to share with us

Some features require this information. Choosing not to provide it may limit your ability to use certain Services.

Information We Collect Directly from You

We automatically collect certain information about how you interact with the Site (“Usage Data”), using cookies, pixels, and similar technologies.

This may include:

  • IP address
  • Browser and device type
  • Network connection
  • Pages viewed and actions taken on the Site

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may receive information from third parties, including:

  • Shopify, which hosts our store and supports site functionality
  • Payment processors, who handle payment information securely
  • Analytics and advertising partners, when you interact with our emails, ads, or website

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising. To send promotional communications and show relevant advertising, including personalized ads where permitted.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

We use cookies to operate and improve our Site, remember preferences, run analytics, and understand user behavior.

Our store is powered by Shopify. For details on cookies used by Shopify, see:
https://www.shopify.com/legal/cookies

You can manage cookies through your browser settings, though disabling cookies may affect site functionality.

How We Disclose Personal Information

We may share personal information in the following situations:

  • With service providers (e.g. payment processing, shipping, analytics, customer support)
  • With business and marketing partners, including Shopify, to support our services and deliver relevant advertising
    Shopify provides tools that help personalize ads on third-party platforms. These partners use your information in accordance with their own privacy policies.
  • With your consent, such as for shipping or social integrations
  • For legal or business reasons, including mergers, compliance, or protection of rights

Advertising & Data Sharing

We may “share” personal information (as defined by applicable law) for advertising purposes.

To manage Shopify-related advertising preferences, visit:
https://privacy.shopify.com/en

User Generated Content

If you post reviews or other content publicly, that information will be accessible to others. We cannot control how third parties use publicly shared information.

Third Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We use reasonable security measures but cannot guarantee absolute security. We retain personal information only as long as necessary to provide Services, meet legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Your information may be processed outside your country, including in the United States. Where required, we rely on recognized legal safeguards for international data transfers.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at katienguyen2324@gmail.com or contact us at 78/G8 Cong Hoa Street, Ward 4, Tan Binh District, Hochiminh City, Hochiminh 70000, Vietnam.